Please note that delivery (and returns) for online purchases are managed by our ecommerce partner Freewheel.
UK and Ireland Deliveries
Free UK Standard Delivery (allow 3-5 working days)
Prior to shipment, your bike will undergo a pre-delivery inspection (PDI) and subsequent safety checks by a skilled bicycle technician. When you receive your bike, you will need to adjust the handlebars and seat-post height. Instructions are provided. If the bike is supplied with pedals, these will be fitted to the bike.
Click and Collect
Click & Collect at your local Freewheel store for Free.
Your selected store will carry out a pre-delivery inspection (PDI) and subsequent safety checks by a skilled bike technician. Once completed, your chosen Freewheel store will inform you that your bike is ready to collect. All payments are made online prior to collection.
We are unable to provide international deliveries at this time. Please contact your local Genesis stockist for availability.
Please be aware that whilst the COVID-19 pandemic is still present you may notice some delays to your order. Please contact Freewheel directly for online order enquires.